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Terms of Service

Effective Date: 8.29.2025

Welcome to Five & Dime Data. By accessing or using our website, Alfred assistant, or related services (collectively, the “Services”), you agree to the following terms. Please read them carefully.

1. Use of Our Services

  • You must be at least 18 years old to use our Services.

  • You may use Alfred and our dashboards only for personal or business purposes related to real estate decisions.

  • Don’t misuse our Services (for example, by attempting to break security features, copy our software, or resell access without permission).

2. Free Access vs Paid Access

  • Alfred is provided free with limited features.

  • Paid subscriptions unlock full dashboard access.

  • Pricing and features are subject to change. We’ll do our best to notify you of any changes in advance.

3. Accuracy of Information

  • We provide data and analytics based on third-party sources (such as MLS records).

  • While we work hard to ensure accuracy, we cannot guarantee that all information is error-free, complete, or up to date.

  • You agree that you use the data at your own risk, and Five & Dime Data is not liable for financial or other outcomes from your decisions.

4. Payments & Refunds

  • Payments are processed securely by third-party providers (e.g., Stripe, PayPal).

  • We do not store your credit card information.

  • Except as outlined in our Refund & Guarantee Policy, all sales are final.

5. Refund & Guarantee Policy

  • Scope of Analysis:
    For each purchased report, Five & Dime Data will analyze at least 1,000 recent residential home sales when available within a reasonable geographic area surrounding the customer’s neighborhood. In some markets, fewer than 1,000 recent sales may exist; in those cases, the analysis will be based on the maximum number of sales available without expanding beyond a reasonable neighborhood boundary.

  • Our Guarantee:
    If you hire a real estate agent not included in the report we provided and complete the sale of your home within one (1) year of your purchase date, Five & Dime Data will:

    1. Refund the full purchase price of your report; and

    2. Donate $100 to Habitat for Humanity.

  • Requirements to Claim:
    To be eligible, you must provide:

    • Proof of the completed home sale (e.g., settlement or closing statement);

    • The name and license number of the agent you hired; and

    • Confirmation that the agent did not appear in the report provided to you at the time of purchase.

  • Limitations:

    • Guarantee applies only to sales completed within one (1) year of purchase.

    • Guarantee is limited to one claim per household.

    • Refunds will be issued to the original payment method within 30 days of claim approval.

6. Intellectual Property

  • All content, trademarks, logos, and software are owned by or licensed to Five & Dime Data.

  • You may not copy, modify, or redistribute our content without prior written permission.

7. Termination

We may suspend or terminate your access if you violate these terms or misuse our Services.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Five & Dime Data is not liable for indirect, incidental, or consequential damages.

  • Our total liability is limited to the amount you paid us (if any) in the past 12 months.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new effective date. Continued use of the Services means you accept the new Terms.

10. Contact Us

If you have questions about these Terms, contact us at:
📧 hello@fiveanddimedata.com
📍 Los Angeles, CA